Charles Street Resources - University Family Housing at University of Toronto

Charles Street Community

Resident Resources

Resources specific to the Charles Street community, where the majority of our student families live.

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Moving In & Out

Charles Street Moving In and Out

Apartment Transfers within Charles Street West

Charles Street If your family is expanding with the addition of a new child, apartment transfers to a larger unit are possible if you have lived at 30 or 35 Charles for at least one year. All apartment transfers are …

Charles Street Moving In and Out

Charges for Damage, Replacement, & Repair at Charles Street West

Charles Street The resident is responsible for maintenance or repair costs if they or anyone permitted on the premises causes damage either willfully or through neglect. Personal items such as curtains, paper in kitchen cabinets, shelving units, and any other alterations …

Charles Street Moving In and Out

Moving Out of Charles Street West

Charles Street Please note that all Student Family Housing residents at 30 and 35 Charles Street West and in the Huron-Sussex units are required to submit 60 days Notice to Vacate by the last day of any month. Example: If you would …

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Facilities

Bicycle Parking & Safety at Charles Street West

Charles Street Reserved bicycle parking is located in the ground floor storage room at 35 Charles St West. Residents who wish to reserve a spot should contact Housing Services. Only those whose names are on the lease can request a …

Facilities

Parking at Charles Street West

Charles Street Parking spaces are currently available to residents of both buildings in the underground garage beneath 35 Charles Street West, for $115 per month added to your monthly rent. This rate will increase to $120 per month beginning September …

Facilities

Laundry Facilities at Charles Street West

Charles Street Both 30 and 35 Charles St. W. have laundry rooms. Residents have access to laundry rooms in both buildings: You’ll need your FOB to open the laundry room doors. Hours of Operation The laundry rooms are open 24 …

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Amenities

Charles Street Amenities

The Free Store

The Free store works entirely on donations. Residents drop off items that have been gently used and clean.

Charles Street Amenities

The Ellen Giles Rooftop Garden

Charles Street When constructed in 2003-04, it was the largest such initiative undertaken at the University of Toronto to date. The project transformed 10,000 square feet of unused cement-covered terrace at 30 Charles St. West into a beautiful roof garden that …

Charles Street Amenities

Drop-In Centre

University Family Housing The Drop-In Centre is staffed by dedicated Registered Early Childhood Educators (RECE), a Drop-In Centre supervisor, Community and Recreation staff, and volunteers. It offers a welcoming space for University Family Housing parents and guardians with children from …

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Utilities & Services

Charles Street Pest Control Utilities and Services

Pest Control at Charles Street

Charles Street Unfortunately, pests are a persistent challenge in downtown Toronto, and UFH is no exception. Successful pest control is a partnership between UFH building operations and the resident. Residents are supported during this process, but play a critical role …

Charles Street Utilities and Services

Heating & Ventilation at Charles Street West

Charles Street Apartments are equipped with hydronic heating systems, which use hot water circulating through sealed pipes to heat your living space. Radiators are located beneath the living room and bedroom windows. In accordance Toronto municipal by-laws, U of T …

Charles Street Utilities and Services

Electrical & Energy Conservation at Charles Street West

Charles Street All electricity, or hydro, costs are included in your rent. Energy efficient LED light bulbs should be installed when you move in and left in place when you move-out. Replacement bulbs can be obtained from Housing Services. Please …

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Safety & Security

Charles Street Safety & Security

Safety Precautions You Can Take at Charles Street West

Charles Street The Toronto Police and Campus Safety encourage residents to take the following safety and crime prevention precautions to keep themselves and their belongings safe in downtown Toronto. Safety starts with you! As our buildings are centrally located in a …

Charles Street Safety & Security

Key & Door Security at Charles Street West

Charles Street The University is prohibited from giving subcontractors a master key to the building. In case of an emergency, only the Property Manager and the Fire Department have access to a master key. All public area locks, including those …

Charles Street Safety & Security

Apartment & Building Safety Features at Charles Street West

Charles Street In any situation requiring immediate police, fire or ambulance response, please call 911. For any other security concern, such as trespassers, parking problems, vandalism, minor neighbour disputes, noise complaints, etc. Please call Housing Services during regular office hours …

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Building-Wide Policies

Charles Street Building-Wide Policies

Pet & Service Animal Policy at Charles Street West

Charles Street Pets and service animals are welcome at University Family Housing. Residents are expected to comply with the Toronto Municipal Code Chapter 349, Animals and U of T’s AODA Office Service Animal Guidelines. Pet dogs and service dogs must …

Charles Street Building-Wide Policies

Decorating Your Apartment at Charles Street West

Charles Street Restrictions to Decorating Residents may decorate their apartments to their own taste. However, written consent from Housing Services must be obtained for any alterations (e.g., painting, wallpaper, etc.) and residents are liable for the removal of any such alterations. …

Charles Street Building-Wide Policies

Noise Complaints at Charles Street West

Charles Street According to the City of Toronto, “in a city as large and vibrant as Toronto, certain levels of noise are reasonable and reflect life in a densely populated city.” Similarly, your lease agreement states, “This is a student …

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Additional Resources

Charles Street Additional Resources

Monthly Joint Tenant Management Minutes of the Joint Committee Meeting (JCM) Library

charles street Listed below are the meeting minutes from past Monthly Joint Tenant Management Minutes of the Joint Committee Meeting (JCM).

Charles Street Additional Resources

Charles Street West Tenants’ Association

Charles Street West By living in these buildings all adults are automatically members of the Tenant’s Association. Every year, the Tenant’s Association holds an Annual General Meeting, as per its bylaws. The Tenants’ Association is led by an executive board, …

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Latest News

Charles Street Maintenance and Operations Updates

August 14, 2026 | Maintenance and Operations Updates

Charles Street Please be advised that power washing/sweeping of the underground parking garage floors, walls, and pillars, at 35 Charles Street, is scheduled for the following dates between the hours of 9:00am – 5:00pm: It is strongly recommended that parkers …

Charles Street Community Life Updates

August 14, 2026 | Community Life Updates

Charles Street Friday, August 28 | 5:00pm – 6:30pm | 35 Charles, near the playground Bring your family and join us for a sweet afternoon of ice cream, community, and connection! All are welcome and there will be face painting …

Charles Street Community Life Updates

August 7, 2026 | Community Life Updates

Charles Street Friday, August 21, 2026 | 10:00am – 12:00pmRooftop Garden, 30 Charles St W Before we say goodbye to the summer, bring the whole family to the Rooftop Garden for an end of summer party. Splash around in our …

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Code of Conduct

Students living at Charles Street Student Family Housing are also required to follow the University of Toronto’s Student Code of Conduct. It is important that this policy is read and understood by students living at Charles Street as 30 and 35 Charles Street West is University of Toronto property. Students caught behaving in a manner that goes against the Student Code of Conduct may be sanctioned by the University.

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