Charles Street Resources - University Family Housing at University of Toronto

Charles Street Community

Resident Resources

Resources specific to the Charles Street community, where the majority of our student families live.

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Moving In & Out

Charles Street Transfers & Moving Out Moving In and Out

Apartment Transfers within Charles Street West

Charles Street If your family is expanding with the addition of a new child, apartment transfers to a larger unit are possible if you have lived at 30 or 35 Charles for at least one year. All apartment transfers are …

Moving In and Out Charles Street Transfers & Moving Out

Charges for Damage, Replacement, & Repair at Charles Street West

Charles Street The resident is responsible for maintenance or repair costs if they or anyone permitted on the premises causes damage either willfully or through neglect. Personal items such as curtains, mac tac paper in kitchen cabinets, shelving units, and …

Charles Street Transfers & Moving Out Moving In and Out

Moving Out of Charles Street West

Charles Street Please note that all Student Family Housing residents at 30 and 35 Charles Street West and in the Huron-Sussex units are required to submit 60 days Notice to Vacate by the last day of any month. Example: If you would …

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Facilities

Bicycles & Bike Parking at Charles Street West

Charles Street Bicycles in Toronto Persons under the age of 18 are required by law to wear a helmet, and it is recommended for all cyclists. It is also a good idea to avoid some of the busier streets, and particularly …

Facilities

Parking at Charles Street West

Charles Street Parking spaces are currently available to residents of both buildings in the underground garage beneath 35 Charles Street West, for $110 per month added to your monthly rent. To cancel your parking agreement you must give the Residence …

Facilities

Laundry Facilities at Charles Street West

Charles Street Both 30 and 35 Charles St. W. have laundry rooms. Residents have access to laundry rooms in both buildings: You’ll need your FOB to open the laundry room doors. Hours of Operation The laundry rooms are open 24 …

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Amenities

Amenities Everyday Living at UFH

The Free Store

Charles Street video tour The Free store works entirely on donations. Residents drop off items that have been gently used and clean. They are then sorted by Community & Recreation staff and put on display in the Free Store and then, when …

Everyday Living at UFH Amenities

The Ellen Giles Rooftop Garden

Charles Street When constructed in 2003-04, it was the largest such initiative undertaken at the University of Toronto to date. The project transformed 10,000 square feet of unused cement-covered terrace at 30 Charles St. West into a beautiful roof garden that …

Everyday Living at UFH Amenities

Drop-In Centre

University Family Housing The Centre is staffed by a supervisor trained in Early Childhood Education (ECE), work/study students, volunteers, and parents. It provides parents and/or guardians of University Family Housing and their children, from birth to five years a place …

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Utilities & Services

Charles Street Pest Control Utilities and Services

Pest Control at Charles Street

Charles Street Unfortunately, pests are a persistent challenge in downtown Toronto, and UFH is no exception. Successful pest control is a partnership between UFH building operations and the resident. Residents are supported during this process, but play a critical role …

Utilities and Services Charles Street Everyday Maintenance

Heating & Ventilation at Charles Street West

Charles Street The cost of all apartment heating is included in your rent. Apartments are equipped with hydronic heating systems, which use hot water circulating through sealed pipes to heat your living space. Radiators are located beneath the living room …

Charles Street Everyday Maintenance Utilities and Services

Electrical & Energy Conservation at Charles Street West

Charles Street All electricity, or hydro, costs are included in your rent. Energy efficient LED light bulbs should be installed when you move in and left in place when you move-out. Replacement bulbs can be obtained from the Residence Office. …

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Safety & Security

Safety Precautions You Can Take at Charles Street West

Charles Street The Toronto Police and Campus Safety encourage residents to take the following safety and crime prevention precautions to keep themselves and their belongings safe in downtown Toronto. Safety starts with you! be home For Your Delivery Many websites will …

Safety & Security

Key & Door Security at Charles Street West

Charles Street The University is prohibited from giving subcontractors a master key to the building. In case of an emergency, only the Property Manager and the Fire Department have access to a master key. All public area locks, including those …

Safety & Security

Apartment & Building Safety Features at Charles Street West

Charles Street In any situation requiring immediate police, fire or ambulance response, please call 911. For any other security concern, such as trespassers, parking problems, vandalism, minor neighbour disputes, noise complaints, etc. Please call the Residence Office during regular office …

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Building-Wide Policies

Building-Wide Policies Everyday Living at UFH

Pet Policy at Charles Street West

Charles Street Pets are welcome at University Family Housing. Residents are expected to comply with the Toronto Municipal Code Chapter 349, Animals. Visit the City of Toronto’s Pets in the City page, to learn more about your responsibilities as a …

Everyday Living at UFH Building-Wide Policies

Decorating Your Apartment at Charles Street West

Charles Street Restrictions to Decorating Residents may decorate their apartments to their own taste. However, written consent from the Residence Office must be obtained for any alterations (e.g., painting, wallpaper, etc.) and residents are liable for the removal of any such …

Everyday Living at UFH Building-Wide Policies

Noise Complaints at Charles Street West

Charles Street According to the City of Toronto, “in a city as large and vibrant as Toronto, certain levels of noise are reasonable and reflect life in a densely populated city.” Similarly, your lease agreement states, “This is a student …

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Additional Resources

Everyday Living at UFH Additional Resources

Monthly Joint Tenant Management Minutes of the Joint Committee Meeting (JCM) Library

charles street Listed below are the meeting minutes from past Monthly Joint Tenant Management Minutes of the Joint Committee Meeting (JCM).

Additional Resources

Resources at the University of Toronto

There are many resources available to student families at U of T including those listed below. Supports students and recent graduates as they build their future in our changing world. We help students explore what they can do with their …

Everyday Living at UFH Additional Resources

Charles Street West Tenants’ Association

Charles Street West By living in these buildings all adults are automatically members of the Tenant’s Association. Every year, the Tenant’s Association holds an Annual General Meeting, as per its bylaws. The Tenants’ Association is led by an executive board, …

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Latest News

Charles Street General Updates

May 15, 2025 | General Updates

Charles Street Please note that the Residence and Admissions Offices will be closed on Friday, May 15 – Monday, May 19, 2025, for the Victoria Day long weekend. Security will be available, which you can contact at 416-729-1592 or 416-779-1683 …

Maintenance and Operations Updates Charles Street

May 15, 2025 | Maintenance and Operations Updates

Charles Street Please be advised a mandatory fire drill will be conducted at 35 Charles Street West on Wednesday May 21st, 2025, starting at approximately 10am. An announcement will be made during the commencement of this drill. Residents will be …

Charles Street Community Life Updates

May 15, 2025 | Community Life Updates

Charles Street June 2, 2025 |12:00-1:00pm | VirtualJune 2, 2025 | 6:00 – 7:00 pm | Recreation Room Join either of our info sessions to meet current RAs from different communities and ask your questions. Register by May 30 at …

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Code of Conduct

Students living at Charles Street Student Family Housing are also required to follow the University of Toronto’s Student Code of Conduct. It is important that this policy is read and understood by students living at Charles Street as 30 and 35 Charles Street West is University of Toronto property. Students caught behaving in a manner that goes against the Student Code of Conduct may be sanctioned by the University.

View Code of Conduct