Become a Charles Street Residence Advisor! A position on the 2024-2025 Residence Advisor team has opened and we’re looking for an eager Charles Street student resident to join the team! If you are a University Family Housing resident that is a full-time U of T student, you are eligible to be a Residence Advisor (RA). The RA work term is from February 1, 2025, to July 31, 2025. Learn more and apply on our website by January 10, 2025, at 4:00pm. 

 

Charles Street

Laundry Facilities

Laundry Rooms

Both 30 and 35 Charles St. W. have laundry rooms. Residents have access to laundry rooms in both buildings:

  • At 30 Charles St. W., the laundry room is located on the 3rd floor, to the right of the elevators;
  • At 35 Charles St. W., the laundry room is located on the 2nd floor, to the left of the elevators.

You’ll need your FOB to open the laundry room doors.

Hours of Operation

The laundry rooms are open 24 hours a day, 7 days a week.

Laundry Room Etiquette

In each laundry room there are specific machines reserved for pet-free and perfume-free laundry.

Please wipe out the machine you have used to remove anything that may have fallen out of pockets, and to get rid of pet hair that may be left behind.

Moving clothes

If your load has finished its cycle and you are not there to move the clothes, other residents are entitled to remove your clothes to free up a machine.

Set a Timer

Set a timer so you know when to return to the laundry room to retrieve your clothes as soon as they are done.

laundry facilities

Clean MAchines

Once your load has finished, please clean out the washing machine drum and door seal to remove any additional debris (e.g., pet hair) left behind.

Pet & Scent-Free Machines

Leave pet-free and scent free machines for residents with allergies or sensitivities.

Clean Spills

Out of courtesy for your fellow residents, clean up any spills you make.

Machines

Laundry rooms are equipped with Maytag front and top-load washers and dryers.

Using The Machines

  • Never use more soap than indicated or add soap to the bleach and/or fabric softener compartment. Doing so will shut down the machine with an error code.
  • Do not overload or wash floor mats, rugs or pet bedding in the machines, as it may result in flooding.
  • Do not use any kind of dye in the washing machines

Broken Machines

If you notice that a washer/dryer is out of service or find lost laundry cards, please report it to the Residence Office.

Residents are asked to also use the signs we have provided to identify a machine needing repair to others.

Payment System

The machines operate on a laundry card and/or mobile app system. The Mobile App is free to use, and the laundry cards are available for purchase for $10.00 at the reload kiosk located within each laundry room. The value on the mobile app account is not connected to the value on your laundry card.

Using the mobile app

  • Download the Coinamatic CP Mobile App
  • Enable Bluetooth (Wifi or Data required)
  • Register/ Sign-In – must be in laundry room
  • Add funds
  • Load clothes and select desired settings on machine
  • On the app, enter machine # you want to use and pay for cycle
  • Press start on the machine!
Icon showing cash

Reloading Your Laundry Card

  • Each Laundry Room is equipped with a reload kiosk to load money onto your card. 
  • The laundry cards will hold and accept a balance up to $99.00. 
  • When you insert your laundry card into the washer and dryer, the display will show you the cost of the load. 
  • If you experience trouble with the kiosk or any machines, please notify the Residence Office and Coinamatic (1-800-561-1972) 

Step-by-step

How to add funds to a laundry card

Step 1

Tap and hold your laundry card on the kiosk screen, it will show your current balance. Select value code.

Step 2

The screen will confirm if a value code is ready for you. Hit confirm button.

Step 3

Hold card again to load value code.

Step 2

The screen will now show Funds added, and new balance of Total Funds.
*The laundry cards only will hold and accept a balance up to $99.00.

Rates

TemperaturesWash Cycles
DelicatesNormalMixedPower Wash
Hot Water Wash $2.50 $2.75$3.00$3.25
Warm Water Wash $2.50$2.75$3.00
Cool or Cold Water Wash$2.25$2.50$2.75$3.00
Dryer Cycle 30 Minutes $1.50 
Money Loading Service Charge* $0.25 
Extra Rinse$0.25
*The money loading service charge will be applied whether money is loaded via the app or the money loading kiosk.

Additional Laundry Card Info

TO REDEEM A REFUND VALUE CODE

  • Tap laundry card to reader. Your card balance will be displayed. 
  • Choose value code. 
  • The value code and $ amount issued to your card will be displayed on the screen. 
  • Tap and hold laundry card to reader to add funds. Your new card balance will be displayed. 

Moving out of Charles Street?

The value on your laundry card is specific to your location and laundry card and is not transferable.
Be sure to deplete your funds as funds are non-refundable. 

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