When soliciting feedback on communications, residents indicated their interest in UFH using social media channels like Instagram and Facebook to communicate information on building maintenance. 

Since September of 2022, UFH has revamped their Instagram account to not only focus on community programming, but also share resources and information relevant to residents. With their Instagram followers more than doubling in under a year, UFH will continue to expand on how they use social media to communicate, including sharing their weekly newsletter via Instagram and utilizing Facebook. 

When asked, residents rated paper notices as the second most preferred method of communication, but they also indicated their concerns about wasting paper. 

UFH continues to look for opportunities to make their operation more sustainable, including finding ways to replace some of the posters and paper notices that are posted throughout the building. As part of the ongoing elevator modernization project, UFH will be installing digital screens in all elevators and is looking into other locations for digital signage throughout the buildings. 

When soliciting feedback on communications, residents noted that paper notices were being delivered late at night.

UFH recognizes that notice deliveries late at night can be disruptive and has since instructed security staff to deliver door-to-door notices as early as possible, avoiding deliveries after 9:00pm. Circumstances occasionally require notices to be delivered after 9:00pm, but residents should notice a significant reduction in late-night notices being delivered.