In April of 2023, University Family Housing (UFH) conducted its second annual resident survey of the Charles Street community. The survey collected feedback on various areas including staff, communications, and services and facilities. Residents at Charles Street were able to submit their anonymous responses from April 21 – May 19, 2023. The survey was distributed to all student residents living in Charles Street via email. 

The purpose of this survey is to enable the UFH team to identify areas that are working well or that are in need of improvement. By distributing this survey yearly, UFH can track progress made on actionable items brought forward in the survey and provide residents with a regular opportunity to voice their opinions and concerns. This infographic highlights some of the key findings from the 2023 survey results and notable changes from 2022.