Become a Charles Street Residence Advisor! A position on the 2024-2025 Residence Advisor team has opened and we’re looking for an eager Charles Street student resident to join the team! If you are a University Family Housing resident that is a full-time U of T student, you are eligible to be a Residence Advisor (RA). The RA work term is from February 1, 2025, to July 31, 2025. Learn more and apply on our website by January 10, 2025, at 4:00pm. 

 

Charles Street

Safety Precautions You Can Take

The Toronto Police and Campus Safety encourage residents to take the following safety and crime prevention precautions to keep themselves and their belongings safe in downtown Toronto. Safety starts with you!  

Safety & Crime prevention Precautions  

  • Don’t hold the main entrance door open for others. Families are expected to use their own fobs to enter the building. If someone follows you in, report it to Security immediately. 
  • Be sure to always lock your door, even when you are home, taking out the garbage, or doing laundry. 
  • Don’t open your apartment door to strangers. Door-to-door marketing is not permitted in the building. Report this and any other suspicious activity to security. 
  • Store any valuable items in a safety deposit box, which can be rented at any bank. 
  • Save the following numbers in your phone to report safety concerns or emergencies as soon as possible:  
  • Security:  
    • 416 – 729 – 1592 (Main Number) 
    • 416 – 779 – 1683 (35 Charles St W) 
    • 416 – 709 – 5265 (30 Charles St W) 
  • Campus Safety: 
    • 416-978-2323 (Non-urgent)  
    • 416-978-2222 or 911 (Campus Urgent) 
  • For additional safety and crime prevention precautions, see the Toronto Police and Campus Safety websites.  

Tips for Having Parcels Delivered Safely

be home
For Your Delivery

Many websites will allow you to specify a date and timeframe for delivery. 

deliver to an alternate location

If you can’t be home, try rerouting it to an alternate, secure location such as a family member, neighbour, friend, or to your office.

use a
courier hub or parcel locker

Canada Post FlexDelivery allows your parcels to be delivered to the post office of your choice. Penguin Pickup and Amazon Pickup also accept and hold parcels securely until you pick them up.

ask for a signature Upon Delivery

If you’re home, you can sign for the delivery. If you’re not home, the delivery person should hold on to your parcel and leave a notice with pick up instructions on it.

sign up
for delivery alerts

Track your package in real-time via text or email and be ready to retrieve it upon its delivery to your doorstep.

reschedule
Your Delivery

If you’re not going to be home when your package is expected to arrive, contact the carrier and reschedule delivery.

For more alternative delivery options, please refer to Canada Post, Penguin Pickup, or Amazon Pickup.

safety tips for your children

As our buildings are centrally located in a busy downtown location, it is important parents talk to their children about safety.  Children should be taught:  

  • their full name, parents’ full names, address, area code and phone number. 
  • they can go to the Residence Office and/or Security during daytime hours or to Security after hours in an emergency. 

If they have a cell phone, make sure they have Security’s number saved.  

Toronto Police offer additional safety tips for children and sometimes offer child safety seminars.  Contact them directly for more information. 

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