Dear University Family Housing residents of 35 Charles Street West, 

This is a reminder that the second Toronto Hydro planned power shutdown for 35 Charles will be on Thursday, September 29^th from 11:00pm until 7:00am on Friday September 30^th, 2022 (approximately). This is emergency work Toronto Hydro is undertaking to ensure continued service. 

Emergency power will be used once the main power source is shut down for the building, however this will be limited to just one operational elevator and some emergency lighting throughout the buildings. Domestic water supply equipment and any HVAC systems (kitchen and bathroom exhaust, corridor make-up air) will also all be shut down. 

We understand that notice of a power shut down is never welcome news. We are closely monitoring the situation as this scheduled work is subject to change with little to no notice, as has been our experience in the past, for which we will do our best to communicate updates via our website. 

We recommend filling bottles, containers, and pots with water before the shutdown, but to help accommodate our residents, the following provisions have also been made: 

• Laundry facilities and public washrooms on the 3^rd floor at 30 Charles will be made available for use.  
• Four units with kitchens and washrooms will be made available at 30 Charles for cooking, eating, bathing, etc. on a first-come, first-served basis. Please speak to security located at 35 Charles for access. All units will be thoroughly cleaned between uses; kindly limit your time to one hour so that other residents can also make use of these spaces. You will need to bring your own soap and towels. 
• The Meeting Room and Activity Room located on the 3^rd floor of 30 Charles will be open and tables, chairs, a microwave, and water dispenser will be placed in the meeting room for residents to use, along with the free Wi-Fi that is available. 
• Shower facilities in the Athletic Centre at 55 Harbord St. will also be made available for families and children, on September 30^th, 2022 from 7am to 11pm in case Toronto Hydro’s timeline extends past what they have stated. You will be required to show proof of address such as a driver’s license or T card and will need to bring your own towels and a lock. Children under 18 must be accompanied by an adult. 

This shut down will also affect the building’s FOB system and garage doors. To accommodate this, the garage doors will be opened and powered off prior to the shutdown to allow tenants entry and exit. Additional security will be brought in to keep these areas secure, conduct an hourly fire watch and a security guard will manage lobby access.  

Linked here are the details on the shutdown from Toronto Hydro that we were provided with. Please visit www.universityfamilyhousing.utoronto.ca for timely updates throughout the day of the shutdown.   

If you have a physical requirement that may be impacted by this overnight power outage, please send a message to Apostolo Zeno at apostolo.zeno@utoronto.ca. If you have any questions or concerns, please email our Operations team at operationscharles.ufh@utoronto.ca or reach out directly to Michael Kaev, Assistant Manager, Building Operations & Services, at michael.kaev@utoronto.ca.  

Thank you in advance for your cooperation and understanding. 

Sincerely, 
The University Family Housing Team 

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