triangle with an exclamation mark

Scheduled Rogers Infrastructure & Internet Interruption: Please be advised that Rogers Incorporated has advised us they will be performing work that will cause a temporary outage to Cable TV, Internet, and Home Phone services at 30 Charles Street West on Thursday July 3rd 2025 from 8:00 AM to 5:00pm.  This work will only affect Roger’s customers. The Wi-Fi service in the 3rd floor meeting room at 30CSW will also be unavailable during this time.  To support residents during this interruption, the recreation room at 35 Charles Street will be open from 9:00 AM to 4:00 PM, with Wi-Fi available in the room. We thank you for your patience and understanding. 

Charles St. West

General Updates

No Smoking Policy at Charles Street 

With the new academic year starting and many new residents joining our community, we felt it would be a good time to remind residents of the no-smoking policy at University Family Housing. 

Smoking is not permitted in your apartment and balcony, lobbies, halls, laundry rooms, elevators, shared/public spaces, parking garage, or the Rooftop Garden.  

Because we are a residence for students with families, and there is a large population of children here, we have implemented a Non-Smoking Policy in apartments for all families moving in on or after January 1, 2013. The term “smoking” means inhaling, exhaling, burning or carrying any lighted cigar, cigarette, e-cigarette, vaporizer, bong, joint, smoking tobacco, cannabis, or any drug in any inhaled form is prohibited.   

Current residents who signed a lease on or prior to December 31, 2012, will not have signed a non-smoking lease. They are not forbidden to smoke unless they are interfering with their neighbours’ right to reasonable enjoyment of their own apartment. We ask those in this unique circumstance to please be respectful of their neighbours. 

The health risks to adults as well as children and pregnant women exposed to second hand smoke is a serious concern. Accordingly, we ask that smokers leave the building to smoke outdoors 9 meters away from the entrances so that the smoke does not circulate through the ventilation system. 

Related