Secure Outdoor Belongings

When bringing out your bicycles, scooters, toys, strollers, gardening equipment, barbeques, and other warm weather related items, please ensure that they are securely locked up outside, or put away inside after use to ensure their security.

Submit Maintenance Requests on Concierge Plus  

As a reminder, Concierge Plus is the online portal for submitting requests for maintenance and repairs. To log in, type in your email address and the password “samuel”, then go to the “Service Request” page. Please allow the property manager a reasonable amount of time to assess the request, prioritize, and address the problem. If you require assistance using Concierge Plus, please contact the Faculty Housing office on facultyadmissions.ufh@utoronto.ca 

For emergency maintenance and repairs, such as:  

• Floods (other than those a resident can stop)  
• Loss of electrical power  
• Loss of heat  
• Loss of hot water.  

You can reach our Property Management Team by calling 647-294-5741.

Safety and Security Reminders

Take care to lock your unit’s doors and windows when absent from your unit and remember to do the same before walking away from your vehicle.

If you should notice a strange or questionable activity please alert the property management team at 647-294-5741 and Campus Security at 416-978-2323.

If you see a crime in progress, call 911.

Report Nesting Wildlife

If you happen to notice any of the neighbourhood’s wildlife nesting in the exterior of your house, kindly inform the property management team.

Allowing animals to nest can damage the house and may lead to animals entering your home.

Outdoor Maintenance Reporting

Please advise the property management team if you notice any maintenance or operational issues in the neighbourhood including:

• Malfunctioning motion sensor light
• Broken fence or gate lock
• Someone parking where they shouldn’t
• Items or people near the exterior property of one’s unit that do not appear to belong there

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