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30 and 35 Charles Elevator Concerns: We are writing to follow up on the concerns that have been raised regarding the on-going elevator modernization project at 30 Charles as well as several mechanical issues with the elevators in both buildings. For more information click here.

charles st. west

Maintenance & Operations Updates

Floor Waxing at 30 Charles  

Please be advised that our cleaning staff will begin waxing the floors at 35 Charles beginning on Monday, June 13, 2022. They will be starting on the 21st floor and working their way down, taking approximately one day to finish each floor. Once applied to the floor, the wax takes 15-20 minutes to dry, and we kindly ask that residents avoid walking on the hallway floors as they dry.  Notices will go up the day before letting residents know that their respective floors will be waxed the following day. 

If you have any questions, please reach out to operationscharles.ufh@utoronto.ca. Thank you for your cooperation and patience as we complete this necessary work. 

Laundry Room Closure 

Please be advised that the laundry rooms in 30 and 35 Charles will be closed and will not be available for tenant use on Wednesday, June 15, 2022. This closure is necessary to clean laundry room ducts. 

Please make sure your belongings are removed from the laundry room before the room is locked at 6:00am.  

We apologize for any inconvenience this may cause and thank you in advance for your cooperation. Any additional updates on this project will be posted on our website. 

Annual Generator Testing 

On Wednesday, June 15th, the Emergency Generator will be tested under ‘load’ conditions for 2 hours, from approximately 9:00 am to 4:30 pm. There will be no service interruptions during this period. 

Following the ‘load’ test, the elevator service will be interrupted for approximately 20 minutes to complete the ‘Transfer Switch Test’. 

Residents of 35 Charles will have to use the East staircase, beside the Daycare Centre (St. Nicholas Street), and residents of 30 Charles will have to use the West staircase, outside Captain Printworks to exit and/or enter the building from 1:00pm –2:00pm. 

We thank you in advance for your co-operation and patience during this mandatory testing.