Huron-sussex
Maintenance and Operations Updates
Property Management Reminders for Fall
Now that the days are getting shorter and cooler, it is important to remember that:
- When operating your windows, you must unlock the latches on top of the windows first. Please do not force the windows open. If you require assistance, please contact our Property Management staff on Rent Cafe.
- Outdoor and vestibule lights should be left on at night. This is a security measure and helps discourage animals from building nests on our property.
- Heating and thermostat issues can be reported to the Property Management staff on Rent Cafe.
Submit Work Orders on Rent Cafe
Rent Cafe is the online portal which will allow you to make rental payments, view your lease and submit maintenance requests.
Please allow the property management team a reasonable amount of time to assess the request, prioritize, and address the problem.
You can reach our Property Management Team (RAS) by calling 437-215-5734 or the RAS 24 hour/7 days a week bilingual call centre at 1-866-548-4019
Safety and Security Reminders
Take care to lock your unit’s doors and windows when absent from your unit and remember to do the same before walking away from your vehicle.
If you should notice any strange or questionable activity please alert the property management team at 437-215-5734 and Campus Safety at 416-978-2323.
If you see a crime in progress, call 911.
Report Nesting Wildlife
If you happen to notice any of the neighbourhood’s wildlife nesting in the exterior of your house, kindly inform the property management team.
Allowing animals to nest can damage the house and may lead to animals entering your home.