Ice and Snow

Should any residents happen to notice excessive build ups of ice or snow, including large icicles, please bring it to the attention of our property management staff. We are closely monitoring the status of snow and ice in the neighbourhood, but greatly appreciate any observations from residents to keep our community safe during the winter months. 

Submit Work Orders on Rent Cafe

Rent Cafe is the online portal which will allow you to make rental payments, view your lease and submit maintenance requests.

Please allow the property management team a reasonable amount of time to assess the request, prioritize, and address the problem.

You can reach our Property Management Team (RAS) by calling 437-215-5734 or the RAS 24 hour/7 days a week bilingual call centre at 1-866-548-4019

Rent Cafe Website

Keep Vestibules and Common Areas Clear

As always, please keep your vestibules and common hallways free of clutter and household items as it is both important and a legal requirement that egress is maintained, especially when more than one tenant shares the space. A means of egress is an unobstructed path to leave buildings, structures, and spaces and is comprised of exit access, exit, and exit discharge. If you have large seasonal items that you would like stored, kindly contact our Property Management staff for further information.

Refrain from Feeding Wildlife

In order to keep our neighbourhood a clean and safe place to live for residents and the local wildlife we ask that residents refrain from feeding animals in the area. Please: 

• Correctly dispose of your garbage in our bins.  
• Do not leave food outside your unit for animals to find (bird seed, peanuts, suet, bread etc.).
• If you notice any animals attempting to make a home somewhere in, or on, your house, please alert our Property Management staff.

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