December 16, 2022 | Charles Street

Charles Street Annual Resident Survey 2022 Results

In March of 2022, the first Charles Street Annual Resident Survey was launched. In this survey we asked for feedback on areas such as the front desk, security, building operations, communications, and more. The survey was available for anonymous resident responses from March 15 – April 15, 2022, during which we received 166 responses from residents living in 30 and 35 Charles.  

Since April, the UFH team has been analyzing the quantitative and qualitative data and working to determine actionable next steps to address the areas of improvement residents identified in the survey. 

We have also created an infographic to summarize the key results of the survey along with action items. You can access the infographic on our website by clicking here.

Thank you to everyone who took the time to provide their feedback on the UFH operation. UFH will continue to distribute this survey annually to ensure that residents continually have an opportunity to voice their opinions and concerns, and to report on the progress UFH makes on actionable items year over year.